Everything ICT
Aged Care IT Specialists

IT that understands the care environment.

Your care software going down isn't just an inconvenience. It's a compliance issue. We keep your systems running, your data secure, and your team focused on what matters: delivering exceptional care.

Sector Knowledge

We understand Aged Care operations.

The AN-ACC funding model ties your revenue to accurate, timely clinical documentation. When your care software goes offline, you can't submit assessments, update care plans, or access resident records. The operational and financial consequences compound rapidly.

We work with residential Aged Care providers, home care operators, and day respite services across Brisbane and Southeast Queensland. Our team understands the My Aged Care portal, the ACFI transition, and the specific data obligations that arise when you're holding sensitive health information about Australia's most vulnerable residents.

The SMB1001:2026 framework was designed for Australian SMBs and is externally audited, making it the most practical and demonstrable cyber security standard for Aged Care providers. We implement it using the Kaseya security stack, starting with the controls that offer the greatest risk reduction for your environment.

What We Deliver

IT services built for Aged Care.

Managed IT & Helpdesk

24/7 monitoring and a Brisbane helpdesk that understands the clinical workflows your team depends on, and acts as the bridge between your team and your software vendors.

SMB1001:2026 Alignment

We implement the SMB1001:2026 cyber security framework using the Kaseya security stack (Datto EDR, Rocket Cyber MDR, Inky, Darkweb ID, and Bullphish), with an externally auditable report for your Board.

Cloud & Azure

Centralised systems across multiple facilities. Azure Virtual Desktop lets care coordinators access care software from any site.

Network & Infrastructure

Reliable, secure network infrastructure across your facility. Wired and wireless coverage, managed switches, and business-grade connectivity so your care software is always reachable.

Microsoft 365

Managed M365 with Intune device management, Exchange Online, Teams for care coordination, and Defender for Business security.

Backup & Recovery

Automated backup with tested recovery procedures. In a ransomware event, your AN-ACC submissions and resident records are protected.

Compliance & Security

Compliance isn't optional in Aged Care.

A data breach or care software outage can trigger regulatory review, compromise resident safety, and affect your AN-ACC funding. We implement SMB1001:2026 controls using the Kaseya security stack, encrypt all resident data, and maintain audit-ready documentation so you can demonstrate compliance at any time.

Aged Care Quality StandardsPrivacy Act 1988SMB1001:2026 Cyber Security FrameworkAN-ACC Funding Requirements

Ready to talk to an IT provider who actually knows Aged Care?

Book a complimentary 30-minute IT Audit. We'll review your current setup against the SMB1001:2026 framework and your sector's compliance requirements.